As we tried to give the best value for money, we are keeping our inventory low. Most of the time our stock on hand will run out very fast. Therefore, if you are not quick enough you may need to wait for the next shipment to arrive. We promise our customers the latest release from the factory, not from the warehouse.
Why so long? 5 to 10 working days?
The shipment of the product is not within our control. There may be public holidays or delay in the shipment. Hence, we are trying to keep a few stock on hand so as to let you enjoy it. 5 to 10 working days is a buffer. Most of the time for Portable Media players the stock arrive within 5 working days. Once the stock is here, we will get into contact with the buyer straight.
Where is your shop located?
We are an online based seller. Therefore, we do not have a physical shop. Only through online, we can offer you a low price for all our products. We operate on a home office based. Located near woodlands, hence we will have all our dealings at Woodlands Mrt station.
How can i ensure my purchase is being protected?
iTshock is always striving hard to woo the trust of our customers. One of the methods used is to stay contactable. You can call or email us anytime for product enquiries. We are also registered with paypal as an online merchant. All payment made using paypal are monitored. If there is a need, a dispute case can be open and investigation will be done by paypal staff.
iTshock also appear in "Hardwarezone.com.sg" Marketplace. This is one of our online marketing tools. As we value positive feedbacks, we are also open to negative one. Feedbacks made by third party site is not within our control. We also appear in their forum too. Look out for the username: it.shockservices or alannqt. We usually promotes good bargain in the forum so as to receive fast deal from the forumers.
Since the starting up of iTshock as a blogshop, we have done over 100 sales in a period of 6 months. With more than 50% are returning customers. This figures do not come easy for a webshop like us. Therefore we treasure our customers more than anyone else.
Do you ship out of singapore? Any where in the world?
Yes we do, please contact us for details
Do you ship out of singapore? Any where in the world?
Yes we do, please contact us for details
What is 1 year direct distributor warranty?
We have workout the details of this warranty here.
